Here at Bitbook, our members’ health and happiness are two of our biggest concerns. We always want you to have the best experience using our products. That said, we do know that for some folk, a sweet thing can turn sour quickly.
If you think you’re developing compulsive gambling behaviours thanks to your decision to spend time with us at Bitbook, we urge you to contact our dedicated support team.
Just email us on Support@BitBook.ag and we can arrange a self-exclusion be added to your account. We can also advise you on where to get professional help. If email is inconvenient, you can get us on our Live Chat support service round the clock or call us toll free on 1-877-467-8207 alternatively.
Consistent with our commitment to our players’ wellbeing, we provide friends and family members of those negatively impacted by compulsions caused by our products and services the same support service. Again, the email to contact is Support@BitBook.ag. Both live chat and telephone support are also available for those concerned about any of our member’s welfare.
Along with the support we offer ourselves, we like to remind members that multiple third-party services exist to help those suffering from compulsive behaviours relating to gambling products. Below are a list of charities and organisations we strongly recommend for those at any stage of addiction:
- UK’s National Problem Gambling Clinic
If you’re suffering, never be afraid to reach out for help. It takes a bigger person to admit they’ve got a problem and to tackle it head on. Keep your head and let’s work together to make sure gambling stays fun for all involved!